Privacy Policy
Privacy Policy
Last updated: 17 February 2026
1. Who we are
4MAT Data Solutions ("we", "us", "our") is the controller for personal information processed through this website and in connection with our services.
Contact: admin@4matdata.net
Address: PO Box 33, District Park, Manston Road, Margate, Kent CT9 4JZ
Company Registration: 6855751 (England & Wales)
2. What information we collect
We may collect and process the following information:
Information you provide:
Name, email address, telephone number, and message content submitted via contact forms
Booking details when making an appointment (contact details, service selection, appointment time, notes)
Technical information:
IP address, browser type/version, device information, pages visited, time spent on pages, referral source
This is collected via server logs and Google Analytics
Cookies:
Small files stored on your device to operate the website and understand how it's used (see section 9)
3. How we use your information
We use personal information to:
Respond to enquiries and provide quotes
Arrange and manage appointments/bookings
Deliver our services and communicate with you about ongoing matters
Understand how our website is used and improve its performance (via Google Analytics)
Maintain the security and integrity of our website and systems
Comply with legal obligations (accounting, record-keeping, court proceedings)
4. Lawful bases for processing (UK GDPR)
We process personal information under one or more of the following lawful bases:
Legitimate interests (responding to enquiries, operating and securing our business, understanding website usage)
Contract (where processing is necessary to provide services you request or book)
Legal obligation (where we must retain certain records for accounting, tax, or legal proceedings)
Consent (for optional analytics cookies where applicable)
5. Special category and criminal offence data
Depending on the nature of an investigation or matter, the information we receive during service delivery may include special category personal data (e.g., health, biometric, or other sensitive information) and/or information relating to criminal offences or allegations.
Where we process such information, we do so only where necessary for the provision of professional services and in accordance with UK data protection law, with appropriate technical and organisational safeguards in place. This processing typically occurs under engagement with legal counsel or pursuant to lawful authority.
Note: Special category data is not routinely collected via this website—it arises in the context of investigations and case work.
6. Who we share information with
We may share personal information with trusted service providers and third parties, including:
GoDaddy (website hosting, site builder, forms, appointments/bookings functionality)
Google (Google Analytics for website usage analysis; Google reCAPTCHA for form spam protection)
Email and IT service providers
Professional advisers (legal, accounting, insurance) where necessary
Authorities, courts, or instructing parties where required by law, court order, or relevant to proceedings
We do not sell, rent, or trade your personal information.
7. International transfers
Some of our service providers (including Google and GoDaddy) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law (e.g., adequacy regulations, standard contractual clauses, or equivalent mechanisms).
8. How long we keep your information
We retain personal information only for as long as necessary for the purposes described in this policy:
Enquiry data: up to 24 months after our last contact (unless a matter proceeds, in which case retention aligns with the engagement)
Booking records: as long as necessary to manage appointments and maintain business records (typically up to 6 years for accounting/tax purposes)
Case-related information: as required by the engagement terms, applicable legal obligations, limitation periods, and professional standards (often 6+ years depending on the matter)
Analytics data: Google Analytics retains data for 26 months (configurable); we review and delete older data periodically
9. Cookies and analytics
We use cookies to operate our website and understand how it is used.
Essential cookies: Required for the website to function (e.g., session management, security, form submission). These do not require consent.
Analytics cookies (Google Analytics): Used to understand visitor behaviour, page performance, and traffic sources. These are optional and will only be set if you consent via the cookie banner.
You can control cookies via:
The cookie banner displayed on your first visit
Your browser settings (though disabling essential cookies may affect website functionality)
For more information about Google Analytics and privacy, visit Google's Privacy Policy.
10. Your rights
You have rights under UK data protection law, including:
Access to your personal information
Correction of inaccurate information
Deletion (in certain circumstances, e.g., where no longer necessary or lawful basis no longer applies)
Restriction of processing (in certain circumstances)
Objection to processing based on legitimate interests
Data portability (where applicable)
Withdrawal of consent (where processing is based on consent—this does not affect prior lawful processing)
To exercise your rights, contact us at admin@4matdata.net.
We will respond within one month. In some cases (e.g., active legal proceedings, legal obligations, or legitimate dispute), we may be unable to delete or restrict certain information.
11. Complaints
If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service providers. The latest version will always be posted on this page with the "Last updated" date at the top.